How should you respond to a request to stretch an alcohol drink?

How should you respond to a request to stretch an alcohol drink?

• A. Refuse and offer a standard drink, a lower-alcohol option, or a non-alcoholic alternative; involve a supervisor if needed
• B. Add extra alcohol to the drink
• C. Ignore the request and continue
• D. Suggest a different beverage but still with extra alcohol

Answer: (A)

When a guest asks to stretch an alcoholic drink, the best approach is to refuse the request and offer safer options, such as a standard drink, a lower-alcohol option, or a non-alcoholic beverage, and involve a supervisor if needed. This aligns with responsible beverage service by helping prevent over-consumption, reducing safety risks, and keeping service within policies and laws. It shows you’re prioritizing safety while still trying to meet the guest’s needs by guiding them to acceptable choices. Adding extra alcohol increases impairment and violates service standards; ignoring the request doesn’t address the guest’s needs and can create problems; suggesting a different beverage with extra alcohol still over-serves the guest and undermines responsible service.

When a guest asks to stretch an alcoholic drink, the best approach is to refuse the request and offer safer options, such as a standard drink, a lower-alcohol option, or a non-alcoholic beverage, and involve a supervisor if needed. This aligns with responsible beverage service by helping prevent over-consumption, reducing safety risks, and keeping service within policies and laws. It shows you’re prioritizing safety while still trying to meet the guest’s needs by guiding them to acceptable choices.

Adding extra alcohol increases impairment and violates service standards; ignoring the request doesn’t address the guest’s needs and can create problems; suggesting a different beverage with extra alcohol still over-serves the guest and undermines responsible service.